Showing posts with label metaphor. Show all posts
Showing posts with label metaphor. Show all posts

Tuesday, September 9, 2008

The Laziness of the Book Metaphor

Why is it that every advertising creative thinks that branded interfaces need to have a 'real world' metaphor? You wouldn't open a book and expect to see a "Next Page" button to turn the pages for you. So why would anyone expect to have to click and drag the pages of an on-screen book in order to progress through some silly survey-type questions on a website. This approach just makes everything more complicated (to design & build, and for the user to learn) and slows down the whole experience.

Ok. So I'm being a tad simplistic. Sure. I'm well aware that metaphors can actually be quite powerful in creating mental models for users. But I guess my frustration is the general advertising approach to dressing up wolves (ie. an online survey) in sheep's clothing (ie. a linear book metaphor).

Digital is not TV. Shock, horror.

With passive media, like TV, creating a narrative is important in helping to deliver a message. Whereas interactive media, like Digital, forcing the linearity of a narrative can often be frustrating.

Remember: Most users don't read online; they scan. Add to that, the fact that people online are normally distracted by other media - scanning other websites or applications, the TV is on, music is playing, people are talking, etc. Who can be bothered with a narrative? Especially when it's probably just for some dull FMCG brand that no customer gives a toss about in the first place.

FWIW...
There's a good little Wiki on the dangers of terms like 'lean back' & 'lean forward' for differentiating between TV and computer interaction. Put simply, the lines between the two are blurring.

--- Update ---
And here's an example of someone using a metaphor well:
http://www.peepshow.org.uk/